Shipping Policy
Digital Delivery
​
All ClearPath Systems products are delivered electronically. Upon successful purchase, you will receive access to the purchased materials via email or through a secure access link provided at checkout.
Digital delivery typically occurs immediately after payment is processed. In some cases, delivery may take up to a few minutes depending on payment confirmation or email provider delays.
​
Access to Materials
​
ClearPath Systems products are delivered as:
-
View-only templates
-
Downloadable or copyable digital files
-
Supporting PDF documents
You are responsible for making and managing your own copies of the materials and ensuring you have access to the required platforms, such as Google Sheets. Instruction guides will be provided upon delivery.
​
Delivery Issues
​
If you do not receive access to your digital products shortly after purchase, please:
-
Check your spam or junk email folder
-
Confirm the email address used at checkout
-
Contact us for assistance if access has not been received within a reasonable time
We will make reasonable efforts to ensure you receive access to your purchase.
​
Refunds Related to Delivery
​
Refunds are not provided due to failure to access digital products caused by user error, incompatible software, or third-party platform issues. If a technical error on our part prevents delivery, please contact us so we can resolve the issue.